All contact details
If you cannot find your answer in our Frequently Asked Questions section, please contact one of the bodies below.
Frequently asked questions for Consumers, click here.
Frequently asked questions for Companies, click here.
Do Not Call Me vzw (DNCM vzw)
Raketstraat 50, 1130 Brussel
Company Registration No. : BE 0631 775 252
RPR Brussels
Website: www.dncm.be
Economische Inspectie (for a complaint)
SPF Economie Algemene Directie Economische Inspectie
Dienst Meldpunt
Koning Albert II-laan, 16
1000 Brussel
For a complaint, go to the website: https://pointdecontact.belgique.be/meldpunt/en/welcome, chose "Vervelende telefoontjes" (in flemish or french)
Centrale Nummer Databank in Belgium vzw
Website: www.centralnumberdatabase.be
Registration, deletion, control of YOUR number: 02 882 19 75
Contact us
I want to register my phone number on the Do Not Call Me list
You can register your phone number by calling the contact number +32 2 882 19 75.
You then follow the instructions given to you during the call.
NB: you must call from the phone number that you wish to register.
I want to check whether my phone number is on the Do Not Call Me list
You can check whether your phone number is registered by calling the contact number +32 2 882 19 75.
You then follow the instructions given to you during the call.
NB: you must call from the phone number whose registration you wish to check.
I'm on the Do Not Call Me list, but I still get unwanted calls
We are sorry to hear this.
If you still receive unwanted phone calls, you can file a complaint with the Economic Inspectorate.
You can do this:
In writing
SPF Economy Directorate-General
Meldpunt
Boulevard du Roi Albert II, 16
1000 Brussels
Online
Meldpunt Belgium: choose “Vervelende telefoontjes”
I have a complaint
If you still receive unwanted phone calls, you can file a complaint with the Economic Inspectorate.
You can do this:
In writing
SPF Economy Directorate-General
Meldpunt
Boulevard du Roi Albert II, 16
1000 Brussels
Online
Meldpunt Belgium: choose “Vervelende telefoontjes”
How can I comply with the Do Not Call Me legislation?
If you want to bring your company in line with the legislation, you can register your company and purchase the DNCM list via the link below. Click here to create your account.
My question is not answered here
If those Frequently Asked Questions do not answer a question you have about your phone number, the registration, removal or checking of registration of your number in the Do Not Call Me list, or about the Central Number Database, you can always pose your question to your telecom operator. You will find the contact details of your telecom operator on your phone bill or on the operator’s website.
If you would like more information about the Do Not Call Me list, you can consult the website www.dncm.be.